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LUNACO JAPAN

Your Trusted Automotive Parts Supplier

Return Policy

Return Policy

Check the Products Upon Delivery

Please check the following points as soon as the products arrive:

About Returns

Returns will not be accepted unless they meet the following conditions:

Definition of Product Defects

A product defect refers to the following cases:

The following cases are not considered defects:

Return Shipping Costs

Refund Methods

Refunds will be processed using one of the following methods:

  1. Offset Against Future Orders
    • Upon request, the refund amount can be deducted from the total of your next order.
    • If you wish to opt for offsetting, please inform us via the contact form.
  2. Bank Transfer or Other Refund Methods
    • For direct refunds, the refund will be processed promptly after the returned product is received and inspected.
    • Processing times may vary depending on the payment method used.

Other Provisions

The return policy for product defects adheres to applicable laws in Japan.

This policy is subject to change without notice. Please check our website for the latest information.

Contact Information

For inquiries or return procedures, please contact us using the following:

Contact Form