LUNACO JAPAN Co., Ltd.
Privacy Policy
Privacy

Privacy Policy

Last Updated: 2026-02-26 This policy describes how we handle personal data collected through our website.
Controller Data We Collect How We Use Data Cookies Sharing Retention Security Your Rights Contact
If you submit an inquiry form, we will use your information to respond and manage business communications.

1. Data Controller

LUNACO JAPAN Co., Ltd. (“we”, “us”, “our”) is the controller of personal data collected through this website, unless otherwise stated.

2. Personal Data We Collect

We may collect the following categories of information:

  • Contact information: name, company name, email address, phone number.
  • Inquiry details: messages, requested products, order-related information you submit.
  • Technical data: IP address, browser type, device info, pages visited, access times, referral URLs.
  • Cookies / similar technologies: as described in Section 5.

3. How We Use Personal Data

We may use personal data for the following purposes:

  • Responding to inquiries and providing quotations or product information.
  • Managing business relationships, orders, shipments, and after-sales communication (B2B).
  • Improving website performance, security, and user experience.
  • Preventing fraud, abuse, and unauthorized access.
  • Complying with legal obligations and enforcing our terms.

4. Legal Basis (if applicable)

Depending on your jurisdiction, we process data based on legitimate interests (B2B communications and site security), contractual necessity (when orders are involved), consent (where required for marketing/cookies), and legal obligations.

5. Cookies and Analytics

Cookies are small files stored on your device. We may use cookies for essential site functionality and analytics. You can control cookies via your browser settings. Disabling cookies may affect site functionality.

If you use analytics (e.g., Google Analytics), disclose it here and, if needed, provide opt-out instructions. Example: “We use analytics to understand website traffic and improve our services.”

6. Sharing and Disclosure

We may share personal data only as necessary, including:

  • Service providers (hosting, email, analytics) that process data on our behalf under appropriate safeguards.
  • Logistics/operations partners when required for order/shipping-related communications.
  • Legal compliance where required by law, court order, or governmental request.

7. International Transfers

If your data is transferred across borders (e.g., when using cloud providers), we take reasonable steps to protect it through contractual or organizational safeguards as appropriate.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including for legal, accounting, or reporting requirements. Inquiry data may be retained to support ongoing business discussions.

9. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage is 100% secure.

10. Your Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, restriction, or objection to certain processing, and data portability.

To exercise rights, contact us using the details below. We may need to verify your identity and authority (B2B).

11. Children’s Privacy

This website is not directed to children. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date indicates when changes were made.

13. Contact

For privacy-related inquiries:
LUNACO JAPAN Co., Ltd.
Email: info@lunacojpautoparts.com

Optional: Add your registered address and representative name here if required by your jurisdiction or business practice.